PRIVACY POLICY

 

Your privacy and trust are very important for Caribbean Dream Living, therefore we want to assure that you are aware of the measures we implemented to safeguard the privacy, integrity, processing and protection of your information, in accordance with the Personal Data Protection Federal Law , published in the Official Journal dated July 5th, 2010 (“Personal Data Law”).

Identity of the “Responsible Party”

Caribbean Dream Living It is a legal entity properly incorporated according to the laws of Playa del Carmen Q. Roo. Mexico.

Data Gathering

Caribbean Dream Living may obtain personal data from you (“Personal Data”) and/or (“Financial Data”) that may be necessary for the adequate rendering of its services (“The Services”).

Said Personal and/or Financial data may include but is not limited to the following:

  1. Full name.
  2. Contact information such as address, telephones, fax, cell phone and e-mail.
  3. Personal identification data such as age, gender, marital status and nationality.
  4. Governmental information such as Federal Taxpayers Registration Number (RFC) and/or the Personal Identification Number (CURP).
  5. Third party’s information such as, relative´s names and companions in relation to the Services provided by the Company.
  6. Emergency contact information
  7. Credit card and bank account numbers.

Data Processing Purpose

The Personal and/or Financial Data that you provide shall be used for the following purposes:

  1. The execution of all the activities related to fulfill the requested services, including but not limited to: requests processing, services administration, as well as the collection, clarification, investigation and billing of charges related to the services.
  2. The offering, administration and promotion of the services.
  3. The offering and issuance of insurances related to the Services.
  4. The offering of products, promotions and benefits associated with the services and with the establishments that accept them, through electronic, telephone and printed media.
  5. The creation and implementation of statistical and analytic processes.
  6. Carrying out the collection and payments related to the Services.
  7. The execution of any complementary activity necessary for fulfilling Services.
  8. Contacting the designated persons in case of emergency.
  9. Carry out inquiries, investigations and reviews relating to complaints or claims.
  10. Contacting doctors and other personnel related to the Services; and
  11. Contact you for any Services related topic or regarding the Privacy Notice.

 

Personal and/or Financial Data Disclosure Rights.

Since the processing of Personal and Financial Data is required to offer the Services, there is a possibility that Caribbean Dream Living  requires to disclose it to Affiliated Companies, non affiliated third parties , as well as our Commercial Associates and External Consultants, therefore the consent is given to share it with the following companies:

(i) Non Affiliated Third parties

Caribbean Dream Living shall disclose your Personal and Financial Data to services providers you supporting or complementing the Services, including, among others, Telemarketing Companies, Sales Agents and Commission Agents, Data Processing And Printing Companies, marketers (printed or electronic), Parcel Services, Security And Transportation Of Values Companies, Publicity Agencies, Data Management companies (physical or electronic media) with the aim of supporting the Services.

(ii) Commercial Associates

Caribbean Dream Living shall disclose your Personal and Financial Data to commercial partners with the aim of operating the complementary services such as, Insurance Companies and Agents, Airlines and Companies that operate along with Caribbean Dream Living some kind of software or programs, as well as any data processing infrastructure that works as a platform for the Services.

(iii) External Consultants

Caribbean Dream Living shall disclose your Personal and Financial Data to external consultants for collections related to the Services and to assist Caribbean Dream Living regarding any legal controversy that may arise because of the Services, such as Collection Agencies or External Auditors (legal and accounting).

Means to enforce “ACCO Rights”

According to the Personal Data Law, you have the right to exercise at any moment your Access, Correction, Cancellation and Opposition rights (“ACCO Right “) directly before the Company.

(i) Access: You shall be able to request information on the Personal and/or Financial Data that Caribbean Dream Living has on file, by means the “Customer Service Specialized Unit” of the ACCO Right form which may be requested from said unit.

(ii) Correction: In case some information is not accurate or is wrong, you shall have the right to request its correction. For your protection and benefit, is may be necessary to request documentation that supports the corrections that you wish to carry out.

(iii) Cancellation: You shall be able to cancel the Personal and/or Financial Data that Caribbean Dream Living has on files once the services have finished, you shall be notified, understanding that the Company shall not be required to cancel the data in such events stated in the Data Protection Law.

(iv) Opposition: You will have the right at any time to oppose the processing of your Personal and/or Financial Data. Caribbean Dream Living shall not be required to stop the data processing in those cases specified by the Data Protection Law.

The exercise of you ACCO Rights is free of charge; Caribbean Dream Living shall only request the payment of only the justified shipping expenses or reproduction of the information costs, in the event that some of the data is not accurate or wrong.

Revocation of consent

According to the Personal Data Law, you have the right to exercise at any moment a revocation of consent regarding the Data processing, according to the rules stated in number 5 above, and in accordance with the Data Law.

Changes to the Privacy Notice

Any change carried out in the Privacy Notice shall be carried out by Caribbean Dream Living by publishing them on a newspaper, or through our page www.CaribbeanDreamLiving.com / and/or by e-mail.

 

Customer Service Special Unit

The Privacy Notice hereto is also available at the Caribbean Dream Living Customer Services Special Unit at:

Ave 1ra Norte & Calle 24. Playa del Carmen Q. Roo. Mexico.
+521 984-168-1305
Central Standard Time: 7:00 am 7:00 pm, Sunday to Sunday
vacations@caribbeandreamliving.com

Contact us in order to receivethe security measures and personal data protection that Caribbean Dream Living  has implemented in order to safeguard your information. Please include any questions or comments that you may have about how we compile, use or protect your information.

SITE POLICIES

 

By using this site, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the “policies”). We reserve the right, at our discretion, to update or revise these policies as deemed necessary. Please check these policies periodically for changes.

 

Privacy Policy

The following discloses our information gathering and dissemination practices for our network of websites.

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address may be used to gather broad demographic information. Such information enables us to better tailor our content to our users needs and to help our advertisers better understand the demographics of our audience.

This site may use the services of others for the serving and/or targeting of ads, promotions and other marketing messages. To do this, these services collect anonymous data typically through the use of cookies. Contact us to learn more about the use of these services.

This site may make forums, message boards, and/or newsgroups available to our users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

This site maintains a newsletter mailing list. CaribbeanDreamLiving.com gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list at any time by following the instructions provided in every newsletter.

If you have any questions about this privacy statement or the practices of this website, you can contact vacations@caribbeandreamliving.com

 

Online Purchases at Caribbean Dream Living

If you are purchasing something from CaribbeanDreamLiving.com, we need to know your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related product and services, but will not be shared or sold to third parties for any purpose.

CaribbeanDreamLiving.com uses a shopping cart feature that safeguards this information by using industry standard SSL (Secure Socket Layer) encrypted servers. SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information.

Wherever CaribbeanDreamLiving.com collects personal information we make an effort to include a link to the policy on that page.

 

Links And Third Party Sites

This site may link you to other sites on the Internet. These other sites are not under CaribbeanDreamLiving.com’s control, and you acknowledge that CaribbeanDreamLiving.com is not responsible for the any aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by CaribbeanDreamLiving.com or any association with its operators. Additionally, CaribbeanDreamLiving.com is not responsible for the privacy practices of such sites.

 

Proprietary Rights And Restrictions

All content and materials available on this site are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and by other laws and that their use is restricted by the terms herein. CaribbeanDreamLiving.com, the CaribbeanDreamLiving.com product and service names are trademarks and/or service marks of CaribbeanDreamLiving.com and are owned exclusively by CaribbeanDreamLiving.com. You may not display or use the CaribbeanDreamLiving.com marks, in any manner, without CaribbeanDreamLiving.com’s prior permission. Except as expressly authorized by CaribbeanDreamLiving.com, you agree not to sell, resell, exploit for any commercial purposes, license, rent, modify, distribute, copy, reproduce, duplicate, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from any portion of such materials or content.

Notwithstanding the above, you may print or download one copy of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from CaribbeanDreamLiving.com is prohibited. In addition, use of the content or materials for any purpose not expressly permitted herein is prohibited.

 

Your Consent To This Agreement

By using our website, you consent to the collection and use of information at CaribbeanDreamLiving.com as specified above. Please check these policies periodically for changes. Your use of this site following the posting of any changes to any of these policies will be deemed your acceptance of such change(s).